Learning and Development (L&D) organizations are exploring to see how their companies are using data to drive solutions and improve customer satisfaction. How can L&D become data driven like everyone else? How can L&D show it is making an impact with the business and customers? It all starts with developing key questions you want to answer and then finding the right data to answer those questions. This session will present how to find metrics that show the efficiency, effectiveness, and impact of learning programs.
This 20-minute webinar presented Scott Weersing, Director of Learning Analytics for GP Strategies provides easy-to-understand insights including:
- Developing an learning analytics roadmap
- Applying practical approaches to using data that you already have
Download the slides from this session.