The way we work is changing. In the midst of the Fourth Industrial Revolution, we’ve seen our workplaces and the ways we accomplish work reshaped and refashioned. Artificial intelligence (AI) plays a role as well. Not only will AI impact the way the workforce and automation work together, it has also created an increased need for emotional intelligence, creativity and critical thinking.
Across industries, these disruptions are reshaping the way people work, learn, connect and perform in the workplace. As Alvin Toffler said in “Future Shock,” “The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn.” We are now seeing that expand to include those who cannot connect, re-connect and collaborate with others in order to continuously adapt.