Blog Archives

Episode #38 | Chatbots in Learning: Enhancing the Learning Experience with Digital Assistants

You’re on a website and you have a question. You’ve scrolled through the FAQs, but you still can’t find your answer. That’s when something pops up in the corner of your screen that says “Hello! Can I help you with

The Future Is Ours: Pivot-Adjust-Engage

Digital disruption has been the buzzy term for the past few years, however, the first half of 2020 has forced that concept to become reality. Many businesses have embraced digital disruption overnight and have proven that they can shift and

Reinventing Sales and Competitive Training at a Major Automotive Brand

In late 2018, a major automotive brand released a new product into a highly competitive market in the United States, full size light duty pickup trucks. Trucks and SUVs account for about 80% of this brand’s sales, and with trucks

Designing and Delivering a Workforce of the Future Program For a Global Financial Services Company

As technology develops, the need for skills only humans can perform becomes greater. Challenge: The Need for Skills in the Face of Automation. A global financial services company is actively using automation to remove low-impact, repetitive tasks from the workforce.

Creating Innovative Learning Strategies at a Major Automotive Brand

Faced with shifting consumer expectations, advancing automotive technology, and economic disruption, dealerships and service centers of the future need to prepare their sales consultants, service providers, and leadership to meet these emerging demands. One major automotive brand sought to face

Advanced Learning Technology at a Major Automotive Brand

A major global automotive brand wanted to improve the process for creating well-trained district managers.  The brand had the following objectives for their technology initiative: Reducing administrative workload/tasks Improving the frequency and quality of interaction between students and their coaches

Producers: A Role Critical to Virtual Learning Success

At some point in our careers we have all experienced a virtual session that has gone wrong.  You’re unable to log in, you send in chats that go unanswered and ignored, and the background noise of another participant is loud

Episode #37 | Content Curation: The Three Layers of Relevance

When organizations curate learning experiences they tend to lean towards aggregating content. Matt Donovan, Chief Learning and Innovation Officer and Cara Halter, Director, Digital Learning Strategy and Solutions, join the podcast to help listeners go beyond off the shelf content

Attention: What Is Remote Work? Not This.

“I am working more hours now than I did before. I am exhausted. Remote work is exhausting; I honestly can’t wait to get back to the office.” This was the sentiment of my colleague last week. She’s not alone. The

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