Blog Archives

Bridging the Gap Between Vendor and Partner Relationships

According to Training Magazine, in 2018 companies spent an average of 14% of their budgets on training outsourcing—twice what they spent in 2017. As organizations increasingly rely on outside vendors for everything from training delivery and strategy to technology, it’s

On the Road to Continuous Improvement | ATD

Learner feedback was positive. Survey results were good. General Motors turned to design thinking to discover how they could be even better. The Center of Learning (CoL) is the training organization within General Motors that focuses on supporting dealership and

Shaking the Vending Machine: Becoming a Trusted Advisor

Once upon a time, I was sure I’d grow up to work in a vending machine. (That’s right; I thought there were people inside.) I loved the idea of translating keypad codes into icy beverages and crackling bags of snacks.

Workforce of the Future – Workforce of the Past

We spend a lot of time focusing on the workforce of the future and our needs as a business to transfer knowledge and adapt our solutions to the next generations coming in. In these conversations, I picture our organizations watching

Focusing on the Learner Experience, Not Courses

L&D professionals are often still order-takers. Employees don’t know how to do something, so organizations use training as a Band-Aid to fix it all. Training solutions offered are often eLearning modules that don’t consider what happens before and after taking

Survey Says… Training Needs Human Connection and Interaction

In early 2019, we conducted a survey to discover the learning preferences of professionals. While we learned a lot about the skills people need to develop, what motivates them to learn at work, and more, two areas stood out to

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