Performance Matters Blog

As we emerge from the pandemic, we have all heard the expression the ‘new normal’. For Learning and Development (L&D),...

Your organization has designed a new training program, and everyone is eager to see business results. You have worked with...

In the early parts of 2020, companies around the world had to rapidly shift their training plans away from in-person...

The past two years have shown that learning and development (L&D) can deliver experiences at scale with a hybrid strategy...

In the midst of a pandemic, social unrest, and political challenges facing our world, many are turning their attention to...

As Organizational Change Management (OCM) continues to evolve, key areas are trending as major focal points that practitioners and executives...

The technical workforce is often saddled with the responsibility of the most difficult – and often most dangerous – jobs...

Configuring and rolling out new enterprise software applications, such as Enterprise Resource Planning (ERP) applications, is an extraordinarily difficult and...

In an ever-changing work environment, there is increasing demand for innovation and new ways of working—whether it’s pressure from your...

What Is Extended Reality? Extended reality (XR) is a catch-all term for virtual reality (VR), augmented reality (AR), and mixed...

Get clear on organizational ambiguity Ambiguity, in short, means there is room for more than one interpretation. Thanks to a...

You can find transformation everywhere. From how we travel via apps, to how we cook using YouTube, and even down...

Failure can become our most powerful path to learning if we’re willing to choose courage over comfort. —Brené Brown Organizations...

Back in the day, eLearning started as a way to get information out to a large audience, and it proved...

Learning and Development (L&D) professionals can sometimes find themselves in situations where their solutions fall short of the desired learner...

Resolutions for Personal and Professional Achievement Full disclosure: A version of this blog appeared nearly a decade ago. Its principles...

It’s no secret that analytics has been a focus for organizations over the last few years. And it continues to...

Virtual instructor-led training (VILT) became the go-to format as many organizations were faced with making decisions on how to move...

I have a confession to make: I once had a mentor that I didn’t like all the time. She could...

A hybrid working model has the potential to empower workforces, but they also have the potential to create deep tension between stakeholders when it comes…