Performance Matters Blog

Online training can leave learners passive and isolated, but, it’s possible to make learning a part of everyday work, and to deliver it effectively.

Amid all the loss we experienced in 2020, we have reasons to remain hopeful. The incredible advances in science, greater sense of community and the…

Creating a culture of career growth improves the odds that your workforce will be willing, ready, and able to move into the roles that you…

Opposite of déjà vu, vu jàdé is facing a situation you have never experienced before and don't know what to do. Organizational design (OD) and…

Have you ever wondered how much perceptions are aligned with reality within your organization? The most successful companies know this and they predict and mitigate…

If you manage employees, you need to talk to them. That's a no brainer, right? Yet manager-employee conversations are more of a myth than a…

I’ve spent the better part of the year talking and writing about resilience, personal and organizational engagement strategies, and future-proofing...

Ah, 2020. What can I say? It’s been quite a year. Australian wildfires, Kobe, the COVID-19 disease, the COVID-19 recession,...

If the recent changes to our work environments have taught us anything, it is that when being faced with a...

Perhaps no aspect of life is more altered by COVID-19 than the labor market. After ten years of nearly uninterrupted...

As communities around the world respond to the coronavirus pandemic, many of us are facing jobs, communities, and homes that...

With the growing threat of COVID-19, many organizations are asking their employees to work from home. Putting that into practice,...

With the start of a new year and a new decade, your organization is no doubt reflecting on talent attraction...

Growth mindset is having a moment. In fact, it’s having several moments. Carol Dweck’s seminal work, which has long advocated...

Employee engagement is an organizational performance strategy. It’s also a highly personal equation: Every person has a unique relationship with...

Spoiler alert: Not really. Engagement is an individualized equation, reflecting an employee’s personal relationship with work. There will never be...

For some organizations, measuring employee opinion and sentiment via a survey (whether it be related to engagement, culture, experience, etc.)...

I straddle the worlds of employee experience surveys, learning solutions, and performance improvement resources. No matter which “hat” I’m wearing...

Who doesn’t love trends? Digitization of the workplace, the Internet of Things, consumerization of the employee experience, and big data are just a few phrases…

I have the awesome responsibility to share and evangelize how to integrate technology into training and learning experiences, using an...