Performance Matters Blog

Find out why automotive dealerships should embrace the power of digital retailing tools, even for the finance and insurance (F&I) portion of the sale.

As travel picks up again, airlines are going to need to staff up. But how will the knowledge and skills that dropped out of the…

Ah, 2020. What can I say? It’s been quite a year. Australian wildfires, Kobe, the COVID-19 disease, the COVID-19 recession,...

2020 has brought unprecedented business disruption in a remarkably short period of time. COVID’s complete shutdown of markets, social unrest,...

Digital disruption has been the buzzy term for the past few years, however, the first half of 2020 has forced...

At some point in our careers we have all experienced a virtual session that has gone wrong.  You’re unable to...

In this time of great uncertainty – what leadership lessons can we take from those who are trained from the...

Business innovation used to be the preserve of disruptive new players in the market and organizations, such as technology or...

We made it to a new decade! 2020 is here and while each new year holds promise and a vision...

The Mindset versus the Technology Many years ago, when I was running an educational technology company, I always looked forward...

Consider this—some sources indicate that the average person makes 35,000 decisions a day,* so the ability to make decisions quickly...

There is an old saying in the restaurant industry: when the food or service begins to break down, management or...

A senior manager in a learning organization recently said, “The business is our most important client; they have the money.”...

Where does your organization fall in the technology adoption curve? Is it a leading-edge innovator or an early adopter? Or...

With applications ranging from organizational design to product development, a design-thinking approach lies at the root of some of the...

Whether a project is using a waterfall or an agile delivery method, stakeholder engagement is one of the keys to...

There is a lot of speculation about what the future of work will look like, feel like, and function like....

We made it! The year 2019 is here and while each new year holds promise and a vision for what...

The Learning Technologies Ecosphere is a key part of the overall experience that we, as learning and development professionals, are...

People often say that evaluation of learning is difficult. It can be hard to measure the impact of training using...