Performance Matters Blog

I took a 13-year time-out from my 40+-year career in autos to run a tech company. (With impeccable timing: I...

With so many changes taking place in the learning space, Learning & Development (L&D) can now get future ready. From...

Virtual reality (VR), extended reality (XR), the metaverse. Many organizations are grappling with how to use these technologies effectively. Michael...

Your organization has designed a new training program, and everyone is eager to see business results. You have worked with...

In the midst of a pandemic, social unrest, and political challenges facing our world, many are turning their attention to...

As Organizational Change Management (OCM) continues to evolve, key areas are trending as major focal points that practitioners and executives...

Automakers spend massive amounts of money and resources on supporting their franchised dealers. On the front line of that effort...

In an ever-changing work environment, there is increasing demand for innovation and new ways of working—whether it’s pressure from your...

Get clear on organizational ambiguity Ambiguity, in short, means there is room for more than one interpretation. Thanks to a...

Failure can become our most powerful path to learning if we’re willing to choose courage over comfort. —Brené Brown Organizations...

Resolutions for Personal and Professional Achievement Full disclosure: A version of this blog appeared nearly a decade ago. Its principles...

Leadership & Learning Strategies for Workforce Transformation 2021 has taught us the importance of being flexible. Our traditional assumptions about...

Whilst the automotive world has enjoyed its history of big, glitzy global launches, there’s now a new call for interactive,...

Find out why automotive dealerships should embrace the power of digital retailing tools, even for the finance and insurance (F&I) portion of the sale.

As travel picks up again, airlines are going to need to staff up. But how will the knowledge and skills that dropped out of the…

Ah, 2020. What can I say? It’s been quite a year. Australian wildfires, Kobe, the COVID-19 disease, the COVID-19 recession,...

2020 has brought unprecedented business disruption in a remarkably short period of time. COVID’s complete shutdown of markets, social unrest,...

Digital disruption has been the buzzy term for the past few years, however, the first half of 2020 has forced...

At some point in our careers we have all experienced a virtual session that has gone wrong.  You’re unable to...

In this time of great uncertainty – what leadership lessons can we take from those who are trained from the...