Retooling Retail

Ask anyone in the automotive industry what “future retailing” means and you’re likely to get a technology-based answer. From inventory management tools to customer touchpoint apps, there’s no shortage of technology available to help modernize your dealership. Add these options to consumer demands for digital relationships; new outlets for buying, leasing, or subscribing; and multigenerational staffing issues, and the result is dealerships grappling with significant disruption to their long-standing business models and ways of working.

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