Case Study

Boeing Case Study

A CASE FOR BOEING

Tuition Program Management in Action

Boeing is serious about career development. With around 168,000 employees worldwide, the multinational aerospace company’s resources include the Learning Together Program (LTP), a highly successful tuition assistance program through which they have invested more than $1 billion in college tuition, books, and fees for their employees.

To administer the program, Boeing turned to GP Strategies.

The Solution

As Boeing’s outsourcing partner, GP Strategies was responsible for implementing a global solution for LTP, ultimately resulting in improved customer service and satisfaction, increased capability and flexibility, and cost reduction, freeing up departmental resources to refocus on core business activities.

The Outcome

Customer satisfaction index scores increased from lows of around 85% positive (prior to implementation) to over 95% positive immediately after implementation, garnering GP Strategies a gold Brandon Hall Excellence in Learning award.

Contact GP Strategies to learn more.

Results at a glance
Customer satisfaction index scores increased from lows of around 85% positive (prior to implementation) to over 95% positive immediately after implementation

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