A Case Study in Maintenance Training
One of the largest building material manufacturers worldwide, with hundreds of production sites across North America, was facing a dwindling supply of qualified skilled maintenance workers available to support maintenance activities at their Cupertino, California site.
What was required was an assessment of the existing maintenance capabilities, training outline to support the development of the maintenance team’s skills, and help with leveraging state funding to offset the cost associated with building such a program. To achieve this, they turned to GP Strategies.
The GP Strategies Solution
Choosing a more cost-effective route of training volunteers from their existing workforce rather than hiring external journeymen-level mechanics, GP Strategies started with a detailed Job and Task Analysis (JTA). This focused on identifying the skills, knowledge, and abilities necessary to support the maintenance tasks.
Next, GP Strategies cataloged the JTA skills to support the specific roles within the maintenance positions and designed training plans for each role. At the same time, GP Strategies presented to the California Employment Training Panel (ETP), providing the structured evidence to support state funding of portions of the program.
GP Strategies’ training design incorporated extensive hands-on exercises and labs so that the maintenance team could receive a blend of theory and application-based training.
An existing maintenance shop area was converted into a training center that included equipment trainers; workbenches; tools; supplies; and a room for demonstrations, hands-on practical exercises, and other group activities. The classroom portion was completed in a leased trailer that was adjacent to the maintenance training area.
To support classroom training activities, GP Strategies coordinated the customization and conversion of a double-wide trailer to a classroom that included audiovisual equipment and a large SMART board.
By partnering with GP Strategies, the customer was able to identify areas within their organization that would benefit from California’s state funding support and instituted a structured maintenance training program that they could continue to leverage into the future.