Case Study

A Leadership Orientation Program Par Excellence

Implementing a Unique Leadership Development Program for Cigna

Cigna is a global health service company dedicated to helping individuals, families, and businesses improve their health, well-being, and sense of security. With more than 36,000 employees worldwide, Cigna required a leadership orientation program that would leverage key topics, formal and informal dialogue, networking, and strategic storytelling—all with the focus on leadership experience. Cigna turned to GP Strategies.

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The GP Strategies Solution

In consultation with Cigna, GP Strategies created a quarterly Leadership Development Program aimed at new high-level executive management in the top two management tiers who have worked for Cigna for at least 30 days.

The program follows a seminar-like format, largely within small groups, to foster dialogue and debate centered on five key leadership questions: How do I align with Cigna’s strategic vision? How does Cigna make money? What makes an effective leader at Cigna? How do I build my network at Cigna? How can I be successful at Cigna? The series of discussions and activities culminates in a capstone activity in which participants articulate their own leadership story.

The Outcome

As a result of the quarterly training program, Cigna leaders are able to more quickly assimilate into the business; add value earlier in their time with Cigna; build an immediate internal professional network of peers and executives; and reinforce a culture of transparency, risk taking, and courage. The training was a success, and the new hires responded positively to the interactive, hands-on course.

In addition, GP Strategies in collaboration with Cigna, won a Bronze Brandon Hall Excellence Award for Best Unique or Innovative Leadership Development Program.

Results at a glance
As a result of the quarterly training program, Cigna leaders are able to more quickly assimilate into the business; add value earlier in their time with Cigna; build an immediate internal professional network of peers and executives; and reinforce a culture of transparency, risk taking, and courage. The training was a success, and the new hires responded positively to the interactive, hands-on course. In addition, GP Strategies in collaboration with Cigna, won a Bronze Brandon Hall Excellence Award for Best Unique or Innovative Leadership Development Program.

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