Case Study

Confidence Through Knowledge

A Case Study in Helping Best Buy Sell

Best Buy, a leading provider of technology products, services, and solutions, with more than 1,400 stores in the US, required a training solution to arm their sales associates with comprehensive product and product-category knowledge, as well as general sales and customer service skills. For this, they turned to GP Strategies.

The GP Strategies Solution

In partnership with Best Buy, GP Strategies developed hundreds of courses to help ensure Best Buy sales associates comfortably got to know the dizzying array of products they sell—inside and out.

The Outcome

The success of the GP Strategies-designed courses helped raise the level of confidence among sales associates to assertively connect customers with Best Buy products.

Results at a glance
The success of the GP Strategies-designed courses helped raise the level of confidence among sales associates to assertively connect customers with Best Buy products.

GPS Want to Learn More Widget

Want to Learn More?

GPS Connect With Us Widget