Improving Communications Within FEMA’s Community Response Emergency Team
FEMA’s Community Emergency Response Team (CERT) Program, a partner of Citizen Corps, identified a need to produce a national newsletter and website in order to distribute information among 1100 community chapters. They also train local CERTS to aid professional first responders. CERT programs educate the public about disaster preparedness that impacts their area and lives.
CERT needed an accessible medium to highlight training initiatives and inform CERT volunteers about CERT’s successes. GP Strategies helped to unify CERT chapters by creating a centralized resource of information, including the newsletter, available through one website. In addition, new training curriculum and videos were embedded. CERT members can now easily access information in one location at the time of need.