Over the last 40 years, the highest performing stores have not been based on market, and are not dependent on brand. The highest performing stores have the lowest employee turnover, and the highest retention among key positions.

Ted Kraybill, ESI Trends

In this episode of the Performance Matters Podcast, guest host Cathy Palochko is joined by Dave Zuchowski of Unite Digital and industry expert Ted Kraybill of ESI Trends to discuss the correlations between a stable workforce, retention of key individuals, and overall success.