Most of us have been in a situation where we felt cornered, or defensive, or misunderstood in some way, and in the moment it almost felt like we were taken over by an evil twin. We watched ourselves react in a way that we knew will not end well. But we did it anyway.

Ellen Lauterbach, Leadership Development Consultant, joins this podcast, to examine that all-too-common scenario, what it can mean at work, and how to develop the skills to better handle situations when we feel the drive to react too quickly.