For a host of reasons, more and more companies are choosing Learning Administration & Delivery Solutions as a sound business strategy. A good outsourcing strategy ensures cost-effectiveness and a greater focus on core business, plus access to world class solutions.
- Training coordination – Cost-effective, high performing, and consistent global deployment and repeat delivery programs that align with your learning strategy. Quality checks for accuracy in Data Entry, Schedule Management, Instructor/Facility Coordination, Course Materials Printing and Distribution, Inventory Management, Training Room Logistics, Completion Management, Course Billing & Reconciliation, and Evaluation & Reporting.
- Training Delivery – Leverage hundreds of internal and external instructor resources that meet your training delivery needs when and where you need them around the globe. Our instructor management system allows us to maintain uniformity in, and control over, the instructor recruitment, certification, and evaluation processes. These methods ensure exceptional performance by internal staff and contract resources with a focus on consistent quality and cost-effective management of the instructor base.
- LMS administration and help desk services – Call centers in North America, Europe and Asia, providing a single point of contact for customer enquiries, including Password Resets, Requests for Course and Schedule Information, Registration & Transcript support, Navigation & Functionality Assistance, System & E-learning Troubleshooting, and Issue Management.