Technical Operator Performance Solutions (TOPS)

Training is not a one-time event. It’s a series of activities that make learning sustainable and resident by improving on competencies and capabilities.

GP Strategies begins the process of competence building with our innovative Technical Operator Performance Solutions (TOPS)—a set of training methodologies and interventions designed to establish a solid foundation of skills and knowledge.

TOPS improves worker competency measurements by up to 70% enhancing operator knowledge through an operator performance framework, setting the stage for obtaining more advanced and comprehensive skills. One major petroleum company has implemented TOPS in more than 200 process units, finding it to be both highly effective and cost-efficient.

Read More: Technical Operator Performance Support

Improve performance holistically for the long term.

With TOPS, the key result of learning is that your operators both understand and execute procedures/processes, while also making decisions, solving problems, and maintaining safe and productive operations on a daily basis.

This does not occur from one-time training events or rote memorization of procedures. It occurs when a “basic knowledge” training model is strengthened by learning events, exercises, tests, job support aids, advanced troubleshooting exercises, and decision-making tools.

Read More: Develop Operator Excellence

The more confident operators become through training, the more reliable and sustainable your operations will be. Our TOPS process is designed to achieve these goals and has been accepted as the standard by Chevron, BP, ExxonMobil, ConocoPhillips, Holly, and other downstream operators.

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