Mentoring is one way to transfer expertise and knowledge to new workers. Mentoring has been proven to reduce turnover and increase employee satisfaction. This course provides an opportunity for a mentor and his/her protégé to work together, learn about each other, and determine the most successful working relationship. Techniques are provided for mentors and protégés to learn about one another, identify interaction guidelines, and set mentoring goals. Participants will discuss and practice the components of being an effective mentor and protégé, and develop a plan to ensure the effectiveness of the relationship.


  • Define your role and responsibilities as a mentor or protégé in the mentoring process
  • Understand the phases of mentoring and the activities in each phase
  • Understand your mentor’s or protégé’s interaction style
  • Set and manage expectations for the mentoring relationship
  • Listen with openness and understanding
  • Provide supportive feedback
  • Coach mistakes without commanding or criticizing

Other Details

  • Designed for a mentor and mentee to attend together