Microaggressions and micro-inequities are products of bias and can also be unconscious. Microaggressions happen when a thought or belief turns into a behavior that negatively impacts another. They can exist between individuals or within systems, but they can be addressed if you have the skills to address them thoughtfully and confidently. In this program, learners develop the ability to address microaggressions and micro-inequities and learn how these experiences affect individuals personally and professionally.


  • Define microaggressions and micro-inequities and how they appear in the workplace
  • Understand the impact of microaggressions in relation to workplace performance
  • Introduce the Fact & Impact and 5W tools to understand and address microaggressions
  • Enable learning through scenario practice and action planning