Workforce Development and
Employee Training Courses

Description

This bite-size module has been developed for all financial services firms covered by the Financial Conduct Authority’s (FCA) Senior Managers and Certification Regime. It reminds employees of their responsibilities under the FCA’s Individual Conduct Rules and explores how they apply in practice. The course has been updated to include details of the new Consumer Duty.

This course is part of our Compliance & ESG Catalog of courses.

This bite-size module has been developed for all financial services firms covered by the Financial Conduct Authority’s (FCA) Consumer Duty.

This course is part of our Compliance & ESG Catalog of courses.

Description

In most regions of the world, only one in three employees is fully engaged. The challenge for organizations: No one can “make” people engaged. Individuals need to understand what meaningful work looks like for them and their organization—and then take action to achieve it. This learning experience provides the insights and tools for employees at all levels to manage their own engagement.

Outcomes

• Understand what engagement is—and what influences it
• Assess your own engagement level
• Clarify the personal values and job conditions that influence your satisfaction at work
• Align your interests and talents with the goals of the organization
• Identify actions you can take to increase your satisfaction and contribution

Learning objectives:

• Identify and describe the components of different temperature measurement devices.
• Describe how temperature measurement devices operate.
• Demonstrate different connection methods and uses of temperature measurement devices.
• Demonstrate proper setup and calibration of temperature measurement devices.

The course provides a practical guide to the FCA Conduct Rules. It covers a brief overview of the Senior Managers and Certification Regime (SMCR), the scope and content of the Conduct Rules, and both role-specific and industry-specific examples. The course has been updated to include details of the new Consumer Duty.

This course is part of our Compliance & ESG Catalog of courses.

Description

High employee engagement drives discretionary effort, innovation, quality, profitability, and retention of top talent. But engagement is a personal equation, reflecting an individual’s unique values, aspirations, and job fit. This course provides the concepts, skills, and discussion framework managers need to make engagement a daily priority rather than an annual planning exercise.

Outcomes

• Articulate the definition, drivers, and owners of engagement
• Establish trust, unleash potential, and build confidence in others
• Conduct discussions with team members to understand and act on their unique engagement drivers

Other Details

A workbook for learners provides post-workshop tips and tools for actionable takeaways.

Description

Businesses easily get stuck in using the same strategic approaches, when in fact, unleashing creative solutions that push beyond the obvious creates a Fourth Option® not previously considered. Individuals and teams working through The Outthinker Process discover Fourth Options® for breakthrough solutions to challenges of any size. Throughout this one or one-and-a-half-day program, participants first work through a business case to master the process, habits, and core tools. Participants then deepen their skills by applying what they have learned to a real-life, immediate business challenge. By immediately practicing what they learn, participants build their comfort level by designing innovative strategies to create breakthrough solutions to their business challenges.

Outcomes

• Learn and gain command over a set of strategic and innovative thinking tools
• Apply these tools to real-world challenges
• Create Fourth Option® solutions for a current initiative or problem

Description

In today’s business climate, every member of the organization is challenged to accomplish more in a given day. This can be difficult and lead to increased stress for employees. In this course, participants will learn many time management tools and techniques that not only help them complete their projects and tasks more efficiently, but also help them manage their stress load.

Outcomes

• Define time management
• Develop an effective planning process
• Identify time wasters and what to do about them
• Create an action plan for future development