Workforce Development and
Employee Training Courses

Learning objectives:

• Explain the flame triangle.
• Describe the relationship between heat, temperature, and specific heat.
• List and discuss the different methods of heat transfer.
• Identify and discuss the by-products of combustion.
• Identify and describe the importance of stoichiometric conditions.
• Describe the construction of basic combustion systems.
• Describe the safety equipment associated with a combustion system.
• Design a basic fuel train for a combustion system.

Description

This awareness-level course covers the ethical, regulatory and legal responsibilities of firms and their employees in relation to market conduct with a particular focus on the commodity markets. It explains the legal and regulatory landscape for insider trading and market manipulation and the consequences of breaches. Real-life examples and practical scenarios are used to reinforce the key messages.

This course is part of our Compliance & ESG Catalog of courses.

Description

Every function and activity that takes place in an organization involves some form of direct or indirect communication. The success of these functions and activities directly depends on the ability of the people in the organization to communicate effectively. This course focuses on the process of creating open communication that increases rapport and productivity. Most people in organizations take steps to work toward “being a better communicator.” In this course, participants will identify concrete steps and processes that will truly help them improve their communications skills.

Outcomes

• Describe the five steps to creating open communication
• Assess communication skills and identify areas of strength and development
• Determine the most appropriate method for sharing messages
• Demonstrate the appropriate nonverbal skills to enhance communication with others
• Create assertive statements
• Apply open-ended questioning techniques to increase two-way communication
• Use active listening skills to improve rapport and productivity in the working environment
• Respond effectively when receiving feedback

Description

This awareness-level course provides a practical overview of UK and EU competition law. It explains the importance of fair markets and the main types of anti-competitive practices. Real-life examples and scenarios bring the content to life and enable the learner to apply the content of the course to their day-to-day role.

This course is part of our Compliance & ESG Catalog of courses.

Learning objectives:

• Identify and describe the purpose for the various types of conduit used for electrical runs.
• Interpret rigid metal conduit data.
• Explain conduit fill and spacing requirements.
• Explain and demonstrate proper methods to cutting, reaming, bending, and installing conduit.
• Identify the difference between conductors, insulators, and semiconductors, and describe the key characteristics of each.
• Describe cable construction and characteristics of the different components used in construction of cables.
• Discuss the operating characteristics of electrical cables.
• Describe the different methods of cable installation and their advantages and disadvantages over other methods of installation.
• Demonstrate proper techniques to pull wire or cable.
• Describe the precautions that must be observed when splicing wires and demonstrate how wire and cable are spliced.
• Describe the precautions and tools used to terminate wiring and demonstrate proper wire termination methods.
• Demonstrate the proper techniques for connecting wiring to terminal boards.

Conflicts of interest arise from a tension between one or more sets of professional or personal interests. This awareness-level course explains the importance of identifying potential conflicts and managing and mitigating them effectively and fairly. The key messages are reinforced through real-life examples and practical scenarios.

This course is part of our Compliance & ESG Catalog of courses.

Learning objectives:

• Explain the purpose of a coupling.
• Explain the difference between a rigid and flexible coupling.
• Explain the following terms as they relate to a coupling: hub, shaft, key, match marks, bore, and gap.

Learning objectives:

• Explain the operation of overhead crane brakes.
• Describe maintenance activities associated with overhead crane brakes.
• Implement proper troubleshooting techniques associated with overhead crane brakes.

Description

This awareness-level course explains the challenges of protecting data effectively. It covers the legal and regulatory landscape, the different types of data handled by a firm and the importance of ensuring that the data is collected, handled, stored and transferred securely. It uses real-life examples and practical scenarios to illustrate the key responsibilities of employees.

This course is part of our Compliance & ESG Catalog of courses.