Author: glynluckett

Glyn Luckett is Director of our Research practice and joined GP Strategies in 2018 through acquisition of TTi Global. He is a Certified member of the Market Research Society. Glyn previously led the commercial team at Maven Research, a private equity backed business and one of the Top 10 UK Research agencies. Glyn has effective experience applying research to support business management challenges and objectives. His experience developing and managing customer, employee and stakeholder research supports the delivery of insightful research that drives outcomes supporting strategic decision making. Throughout his successful research career, he has built a wealth of qualitative and quantitative research experience, supporting clients across Utilities, Manufacturing, Automotive, Construction, Financial and Business Services sectors, as well as working with public sector organizations and regulatory bodies.

Customer Experience Influence Report

Let’s delve into the numerous benefits that can come from delivering excellent customer experience (CX). In order to understand how…

8 Challenges of Delivering a Great Employee Experience

Companies recognise that delivering a great Employee Experience (EX) that considers and puts its people first is the key to unlocking better…

Overcome the 4 Challenges of Delivering a Great CX

Delivering a great Customer Experience (CX) is top of every forward-thinking company’s agenda. Quite simply, delivering excellent customer service pays.…

Why Your Business Needs Effective Stakeholder Research

No business is an island. Right from the word go, organisations need to build positive relationships with stakeholders to achieve…

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