Author: jcarpenter

A solver of complex problems, James is a Principal Business Consultant for GP Strategies, specializing in organizational change management, sales optimization, Agile program management, and large-scale project management. His industry expertise encompasses retail, global manufacturing, telecommunications, health insurance, global food services, defense contracting, and technology. In his time with the company, James has implemented a new-associate onboarding redesign for a global retailer (with 80,000 new hires annually) that improved employee retention, customer satisfaction, and time to sales proficiency. He’s also established a strategic workforce planning framework for a United States federal agency to ensure critical cyber security training and defined the portfolio of projects for a large manufacturer to realize $98 million in savings.