Performance Matters Blog

Automakers spend massive amounts of money and resources on supporting their franchised dealers. On the front line of that effort...

Configuring and rolling out new enterprise software applications, such as Enterprise Resource Planning (ERP) applications, is an extraordinarily difficult and...

In an ever-changing work environment, there is increasing demand for innovation and new ways of working—whether it’s pressure from your...

What Is Extended Reality? Extended reality (XR) is a catch-all term for virtual reality (VR), augmented reality (AR), and mixed...

“How can we provide business performance improvement support to our retail partners and distributors when on-site visits to their businesses...

Many organizations are experiencing an increase in turnover. With every employee departure, a piece of creativity, knowledge, skill sets, and...

No organization plans to develop surveys just to have response rates that are less than desirable. While doing research and...

Get clear on organizational ambiguity Ambiguity, in short, means there is room for more than one interpretation. Thanks to a...

You can find transformation everywhere. From how we travel via apps, to how we cook using YouTube, and even down...

Failure can become our most powerful path to learning if we’re willing to choose courage over comfort. —Brené Brown Organizations...

Back in the day, eLearning started as a way to get information out to a large audience, and it proved...

Learning and Development (L&D) professionals can sometimes find themselves in situations where their solutions fall short of the desired learner...

Resolutions for Personal and Professional Achievement Full disclosure: A version of this blog appeared nearly a decade ago. Its principles...

Leadership & Learning Strategies for Workforce Transformation 2021 has taught us the importance of being flexible. Our traditional assumptions about...

It’s no secret that analytics has been a focus for organizations over the last few years. And it continues to...

Virtual instructor-led training (VILT) became the go-to format as many organizations were faced with making decisions on how to move...

Most of us have seen big changes in the way we work since early 2020. It began through necessity, as...

The H2 2021 release is here and full of new features and functionality! We have broken down the updates in...

Congratulations. You’re hiring. Perhaps your business is experiencing a growth spurt requiring a high volume of new hires and newly...

Recent research from GP Strategies identified communication as one of the critical stumbling blocks of leaders, and one of the...