Zero Defects Leadership

This program is focused on practical working and discussion to support the drive to Zero Defects in the design and manufacturing workplace and wider supply chain. Making sure that processes are on target with minimum variation is a key challenge, so leadership must ensure that systems enable the achievement of Zero Defects. Leaders can coach their teams in the core technical tools and create an environment where the drive for Zero Defects is part of the culture.

Learning outcomes:

  • Provide context for the drive for Zero Defects journey.
  • Demonstrate the key Zero Defects tools.
  • Enable leaders to ask the right questions to establish the current state and build the business case for quality.
  • Commit to leading the Zero Defects program and lead by example.