Breakthrough success from the factory to the frontline
In today’s hyper-velocity markets, accelerating product timelines, continued digital innovation, and more demanding customer expectations are driving profound changes across the automotive world. Infrastructure, competition, the supply chain, and distribution are changing. Forever. And, so is your workforce.
As one of the largest workforce transformation solution providers in the world, with over 50 years of broad and deep experience in the automotive industry, GP Strategies has the skills and insight to drive action and deliver results for OEMs, distributors, and retailers.
In the disrupted commercial world, the customer is paramount. Employees are the key to the customer experience, and they need to be supported by leaders who nurture innovation and deftly manage change. Being relevant now requires transformation—let us help your organization shed outmoded default approaches and adopt new ways of thinking, working, and serving.
Our Perspectives
Disruption
The forces of digital, mobility, autonomous, electrification, and connectivity are dramatically affecting the automotive ecosystem. VUCA is now business as usual. Game on.
Customers
CX is about providing a valuable, enjoyable experience to every customer across every device and every touchpoint, fulfilling expectations and promises implied or made.
Employees
People are your strongest assets, but only when they’re in the right roles and producing value that customers are willing to buy.
Leaders
The five-year plan is dead. Purpose, culture and data are the precepts of strategy and agile leadership is key to futureproofing business.
Learning
Engaging audiences through collaborative virtual spaces and informal, self-serve content at the point of performance is the next LMS. We’re already there.
Transformation
Retooling people, process and technology to unlock new opportunities, drive new growth, deliver new efficiencies, and ensure future relevance. It’s what we do every day.
Our Solutions
Automotive Performance Solutions
OEM Solutions
Business Consulting & Organizational Development
Sales Solutions
Leadership Solutions
Aftersales Solutions
Learning Solutions
Engineering & Manufacturing Solutions
Technology Implementation & Adoption
Retail Technical Solutions
Compliance & Regulatory
OEM Solutions
Equipping your brand to thrive amidst volatility, uncertainty, complexity, and ambiguity (VUCA).
Carefully curating customer experiences at all touchpoints to enable branded experiences that create emotional connections and loyalty.
Creating an irresistible organization that decreases turnover, increases retention, and fosters bottom-line growth.
Elevating business acumen, operational knowledge, and consultative skills to support dealer performance.
Planning and management of centralized training functions and facilities to realize a greater return on staff and infrastructure investment.
Helping dealers adopt new operational standards to realize powerful brand experiences and new profit opportunities.
Ensuring proven aftersales processes to protect and optimize the return on warranty investment, while elevating the service experience and customer loyalty.
Automotive Performance Solutions
Business Consulting & Organizational Development
Driving your strategy and achieving your organizational objectives.
Reducing time and cost to meeting standards and objectives, through facilities engineering, workforce preparedness, and performance support.
Streamlining processes and optimizing assets to reduce waste and improve cost avoidance.
Planning and management of warehousing, materials, and supplier relationships to eliminate downtime.
Driving quality and continuous improvement through advanced product quality planning (APQP), inspection, and containment.
Planning service and maintenance to ensure longevity and reduce downtime.
Delivering high-caliber personnel while reducing time-to-fill and staffing costs.
Automotive Performance Solutions
Technology Implementation & Adoption
Enterprise technology adoption solutions. Performance support for HCM, payroll, workforce, analytics, learning and employee experience platforms.
Enabling your teams to connect with customers, streamline processes, gather crucial analytics, and make full use of platforms to drive business initiatives.
As more auto buyers opt for online shopping experiences, dealers are investing in digital selling tools to meet shifting expectations. A major OEM needed to elevate their dealers’ omnichannel experience to attract and convert online shoppers.
