Breakthrough success from the factory to the frontline
Evolving business models, accelerating product timelines, continuing digital innovation, and rising customer expectations are driving profound changes across the mobility landscape. Infrastructure, competition, the supply chain, and distribution are changing. Forever. And so is your workforce.
As one of the largest talent transformation solution providers in the world, with over 50 years of broad and deep experience in the automotive industry, we have the skills and insight to drive action and deliver results for OEMs, distributors, and retailers.
One thing remains constant: The customer relationship is paramount. Employees are the key to the customer experience, and they need to be supported by leaders who nurture innovation and deftly manage change. Being relevant now requires transformation. We can help your organization shed outmoded ways of working and adopt new ways of thinking, leading, and succeeding.
Our Perspectives
Disruption
Upheaval in the supply chain, product paradigms and digital retailing are dramatically rewriting the marketplace. VUCA is now business as usual.
Customers
CX is about fulfilling your brand’s promise by providing a valued and satisfying experience to every customer across every device and touchpoint.
Employees
People are your strongest assets, but only when they’ve got the right skills and knowledge to perform the right work in service of your customer.
Leaders
The five-year plan is dead. Purpose, culture, and performance are the foundations of an agile strategy for futureproofing your business.
Learning
Engaging your workforce in collaborative spaces with accessible, self-serve content at the point of performance is how you win.
Transformation
Optimizing the worker, the work, and the work environment to unlock new growth and ensure future success: It’s what we do every day.
Our Solutions
Automotive Performance Solutions
OEM Solutions
Business Consulting & Organizational Development
Sales Solutions
Leadership Development
Aftersales Solutions
Learning Solutions
Engineering & Manufacturing Solutions
Technology Implementation & Adoption
Retail Technical Solutions
Compliance & Regulatory
OEM Solutions
Equipping your brand to thrive amidst volatility, uncertainty, complexity, and ambiguity (VUCA).
Creating new competitive advantages by helping you meet standards and objectives while enabling cost avoidance and building a culture of quality and efficiency.
Improving speed to market and achieving quality targets through facilities engineering, workforce preparedness, and performance support.
Streamlining processes and optimizing assets to reduce waste and instill values of excellence and innovation.
Optimizing materials, warehousing, and supplier relationships to eliminate production gaps and streamline workflows.
Driving quality and continuous improvement through advanced product quality planning (APQP), inspection, and containment.
Improving equipment maintenance programs to ensure longevity, reduce downtime, and maximize ROI.
Delivering high-caliber professionals with task-specific skills—when you need them—while reducing time-to-fill and staffing costs.
Automotive Performance Solutions
Technology Implementation & Adoption
Providing enterprise technology adoption solutions including change management and performance support for HCM, payroll, analytics, learning, and employee-experience platforms.
As more auto buyers opt for online shopping experiences, dealers are investing in digital selling tools to meet shifting expectations. A major OEM needed to elevate their dealers’ omnichannel experience to attract and convert online shoppers.
With an increased volume of new vehicles sales and parts and accessories revenue growing significantly, a major brand needed to onboard new employees. And fast.
Creating a high-performing workplace culture can bridge the gap between a company’s strategic vision and the people delivering it. Organizations need to build this high-performing brand by developing capable leaders and delivering learning experiences that empower their people through quality …