Financial Services

Transforming strategy, leadership, talent, and performance.

Ideas that Power Performance

Financial services are one of the most highly regulated, rapidly evolving, competitive, and consumer-centric global industries. Disruption is only escalating, andtraditional ways of working and serving are being challenged. The inherent volatility of the financial industry also requires a mindful approach to developing and retaining employees. 

It’s not just about digital transformation and the customer experience. Technology without a well-articulated and properly executed strategy won’t create change or improve results. It’s how companies will adopt, apply, and adapt new ideas and processes to gain the most value from those technologies and from their people.

The key to success in financial services is always, and ultimately, your people.

Your people and their knowledge, capacity, and engagement create a sustained competitive advantage. Whether your employee engagement efforts require bolstering sustainability, culture, or compliance, we can help. GP Strategies is an expert solution partner for digital-age leadership in talent development, employee engagement and retention, people capabilities and proficiency, corporate learning, learner experience and design, client experience, relationship management, and sales.

We help you create a workforce of high performers who align your organization at all levels, deliver new innovative ideas, go beyond compliance, and compete in a global, digital market.

Turning Obstacles into Opportunities

Your risk-mitigation and relationship management partner.

Consumers are demanding enhanced experiences, service journeys, and channels of sales and relationship management. Meanwhile, uncertainty about the future of physical locations continues. Digital-only and Banking-as-a-Service (BaaS) competitors are challenging traditional revenue and operating efficiency models. Margin pressures will always drive organizations to automate workflow processes and functions.

Expanding information security, customer privacy, data, risk mitigation, and capital management regulatory compliance requirements compound the strategic complexity. These escalating pressures are converging on the evolving talent workforce and their leadership, driving them to upskill, reskill, or realign.

For over 50 years, we’ve been serving financial organizations across the world. Our extensive, on-the-ground office networks assist and support strategy and mission, workforce training, development, performance management, and the always-evolving employee experience.

The challenges and opportunities in banking, insurance, investments, and merchant services grow more complex every day. With our comprehensive global industry experience, GP Strategies provides proven solutions, relevant processes, and agile veteran expertise to support your team in achieving your goals.

Case Studies

A Dynamic Learning Transformation Re-Energizes and Modernizes Onboarding

HSBC wanted to provide a way for individual learners to control the pace of their learning. They recognized that providing new employees flexibility and autonomy over their learning experience would result in higher engagement and a sense of empowerment, which would help the business meet its strategic goals.

Converting a Financial Crime Course Into a 30-Minute Digital Module for a Global Bank

A major global bank needed to convert a two-day face-to-face course aimed at Relationship Managers into a 30-minute eLearning solution.

Get in touch.

Learn more about our talent transformation solutions.  

Transformation doesn’t happen overnight if you’re doing it right. We continuously deliver measurable outcomes and help you stay the course – choose the right partner for your journey.

Our suite of offerings include:

  • Consulting Services | Aligning vision and strategy to deliver integrated and systemic business results to drive growth and change through people.
  • Learning Services | Modern learning strategies, content, experiences, and delivery approaches that optimize workforce performance.
  • Technologies | An ecosystem of learning and talent tools, systems, platforms, and expertise that enable learning and talent transformation.


Your Talent Transformation Partner

Seize the advantage.