When biopharmaceutical company Merck needed to revamp learning and development, it turned to GP Strategies to help implement an innovative new federated support model. The resulting Fix/Flex model harnessed cross functional teams to reduce operating costs, improve efficiency and drive significant savings over three years.
Redundancies and lack of visibility in Merck’s learning organization were driving excess costs, inefficient delivery and poor visibility over spending and performance.
A flexible federated learning model using cross-functional teams that adapted to variable learning demand and improved efficiency and visibility across the global organization
The new Fix/Flex model saved Merck millions while exceeding performance and reliability goals. Read more.