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Good Enough Integrations

Everyone wants cool toys. When we’re talking enterprise software, those toys are typically integration points. Very little gets management more excited than real-time metrics on a dashboard with dials in motion as the data changes. Those data points aren’t just

Mental Model: The Expectation of Excellence

Somehow, what troubles people isn’t so much being average as settling for it. Everyone knows that averageness is, for most of us, our fate. . . . And so I push to make myself the best. If I’m not the best already,

Webinar Q&A | Digital Transformation

Companies are revolutionizing how they run their business by embarking on a digital transformation in an era that is deemed the “digital age.” While technology decisions and implications are at the forefront of their execution strategy, it is crucial not to

From Pikachu to Patients: The Rise of Augmented Reality

Whether or not you were caught up in the phenomenon of 2016 that was Pokémon Go, you were surely aware of the craze. The game, developed by Google spin-off Niantic, popularized location-based and augmented reality (AR) technology. It became one

Taking the Learner-Centric Approach to Instructional Design

I am excited to share that this year’s Human Performance Technology (HPT) Case Competition at the International Society for Performance Improvement (ISPI) conference in Montreal was another great success. Each year I bring together graduate student teams to dig into

Powerful Performance From Within: Unlocking Best Practices

Discovering and spreading best practices to improve performance while reducing costs, working more effectively, and closing gaps. It’s surprising but many organizations aren’t aware of internal best practices. In the search for improving procedures, job tasks, and the performance of

Webinar Q&A | Managing the Creative When you Can’t Hang Their Work on the Fridge

There are thousands of books focused on managing people, but typically the focus is on industry, region, or demographic. Rarely do we address one of the most challenging populations to manage: the creative. In the training industry, the creatives on

Finance is “Fine” and Insurance is “In”

How to Make Your Organization Attractive to a New Generation of Leaders Today there is a challenge that is facing the financial and insurance industries. It’s a challenge of a disappearing workforce coupled with the need to attract Millennials to

From a Filing Cabinet to a Dynamic, Cloud-Based Training Platform

Do your workforce development programs come from a filing cabinet? Do the programs rely on the expertise of only a few individuals responsible for onboarding or initial qualification of new employees? If so, you may be missing opportunities for stronger,

Eight Common Mistakes Organizations Make With ERP Training

Implementing a new ERP system can be an imposing task for any organization, no matter how big or small. Make sure that your organization achieves the maximum return on investment by also investing in your people! A competent and trained

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